Originally published in the January 31, 2012 issue of SmallLaw: Thought leaders often write in the abstract, making it difficult for law firms to apply their expertise. Time to rethink thought leadership articles. Today in SmallLaw, we begin a series of "tough challenge" columns in which experts tell a story about how a small law firm successfully addressed a tough challenge. In today's first column, document automation and practice management expert Seth Rowland discusses how International Fertility Law Group achieved a seeming paradox — increasing its clientele while simultaneously having its lawyers spend more time with each client. Also, check out this issue's Newsletter Flag, and don't miss the SmallLaw Pick of the Week for Clark Stewart's review of Onlive Desktop for iPad.
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