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Document Management (Not); Billing Matters v. Timeslips; Philips Pocket Memo Review; ScrapBook for Firefox Review; Exercise Ball

By Sara Skiff | Thursday, September 3, 2009

Coming today to Answers to Questions: Michael Schley explains how his firm manages documents without true document management software, Michael Schwartz compares Time Matters integration with Timeslips versus Billing Matters, Ted Bartenstein reviews Philips' Pocket Memo digital recorders, Christopher Spizzirri reviews ScrapBook for Web clippings, and Steve Hall reviews his experience using an exercise ball as an office chair. Don't miss this issue.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Dictation/OCR/Speech Recognition | Document Management | Furniture/Office Supplies | Legal Research | Practice Management/Calendars | TL Answers

BigLaw: Top Five Ergonomic Problems at Large Law Firms

By Marin Feldman | Monday, August 10, 2009

BigLaw-08-03-09-450

Originally published on August 3, 2009 in our free BigLaw newsletter.

They say death and taxes are life's only certainties, but large firm lawyers like you can also count on long hours. Many associates and even partners spend at least ten hours a day at their desks — even more in the heat of a deal or an expedited lawsuit. While stories abound of associates who add aquariums, stereos, and other comforts to their office, many work in total ignorance of proper ergonomics, increasing the risk of injuries. With the right knowledge and equipment, you can bill 3,000 hours/year pain free (physically, at least).

If you rub your shoulders, squirm in your chair, or crack your neck while reading this week's issue of BigLaw, help is on the way. I recently met with certified professional ergonomist Hayley Kaye, president of HLK Consulting, a New York City-based ergonomics and biomechanics consulting company, to bring you the top five ergonomic problems she encounters at large law firms and other organizations. (Disclosure: TechnoLawyer recently hired Ms. Kaye for an ergonomic assessment of its office.)

1. Blaming the Chair

When attorneys experience back, neck or shoulder pain from sitting, they'll often request a new chair, thinking that it'll be a cure-all. "One of the biggest misconceptions about ergonomics is that the chair is always to blame," says Kaye. "While a good chair is important, quite often the cause of back pain is the way they're typing and not the chair."

Kaye recommends placing your keyboard at or slightly below elbow height, and your monitor slightly below eye level no closer than an arm's reach away — but not so far that it requires you to lean forward to read it. For many, the best way to achieve this position is with a keyboard tray (not a keyboard drawer) that offers an adjustable height and tilt and comes equipped with a palm support and mouse platform.

Highly adjustable chairs are great, but if you're hunched over your keyboard or slumped back in your chair, you may still experience pain. Your back should always be in contact with the chair backrest, and you should be slightly reclined (100-110 degree angle).

2. Adding Flair to Your Chair

If you're in pain and the culprit really is the non-adjustable chair your firm's office manager bought in bulk from Staples, don't bother purchasing fancy lumbar pillows or gel thigh supports. "Having a pillow or an add-on in the wrong area is worse than not having one at all," says Kaye.

Instead of stuffing your seat, Kaye recommends purchasing your own highly adjustable chair that you can take with you when you leave the job. "Everyone who worked for the companies that recently went under sat in a chair, so it's easier than ever to get good prices on some excellent used chairs."

Look for chairs with adjustable height seats, backrests, armrests and recline tension (the back of your chair should move with you; it should not be stationary). The seat pans should adjust as well and consist of foam or gel to help distribute body weight. "The textile you choose is irrelevant with regard to ergonomics," adds Kaye. Thus, your firm can save big bucks by ordering chairs with the cheapest grade fabric. By contrast, if you're buying your own chair and you prefer leather go for it.

3. Making Your Laptop Your Primary Computer

Firm-issued laptops are great for portability, but attorneys increasingly dock their laptops at their office desks and use them as their primary computers. Bad idea, says Kaye. "People lean in to see the keys or the screen on laptops, and hunching causes pain over time. It's critical to plug in your laptop and use an external monitor, keyboard and mouse for long-term office use, so that you can adjust each of the individual elements for maximum ergonomic benefit."

4. Using a Lamp as Your Primary Lighting

Some attorneys approach the pervasive problem of law firm fluorescent lighting by keeping the overhead lights off and use only a lamp. Kaye agrees that law firms tend to over-light, but suggests that attorneys ask for lower wattage bulbs or request removal of a bulb rather than forgo overhead lighting altogether.

"Lamp lighting alone is often insufficient and can strain your eyes," notes Kaye. "However, attorneys who do a lot of paper reading require a little more light, so a desk lamp coupled with overhead lighting is helpful if shined directly onto the paper."

5. Using Expensive Equipment Without Training

One of the biggest problems that Kaye sees occurs when firms invest in expensive office equipment and think they've done their part. "I've seen law firms spend $600-$900 per chair but nobody understands how to adjust them, so they're not getting much benefit."

Also, many lawyers rarely get up from their pricey chair throughout the day. However, according to Kaye, movement is one of the key principles of ergonomics. She recommends taking a short break for about 20 seconds every 20 minutes. Doing so reduces the impact of sedentary postures on the spine and other areas. "These short breaks need not interrupt the work flow," says Kaye. For example, she suggests periodically standing up during long teleconferences.

To maximize their purchases, Kaye recommends that law firms offer ergonomic training sessions to demonstrate how to use the equipment, better organize work areas, and take breaks. Ergonomics training may mean a small expenditure today, but Kaye contends that such training is cost effective. "Ergonomics training has a very high return on investment because the cost of training is low compared with the cost of handling injuries."

How to Receive BigLaw
Many large firms have good reputations for their work and bad reputations as places to work. Why? Published first via email newsletter and later here on our blog, BigLaw goes deep undercover inside some of the country's biggest law firms. But we don't just dish up the dirt. We also mine it for best and worst practices and other nuggets of knowledge. The BigLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: BigLaw | Furniture/Office Supplies

Mice, Keyboards, and Other Ergonomic Factors for Creating a Comfortable and Healthy Workspace

By Sara Skiff | Tuesday, June 2, 2009

Coming today to TechnoFeature: You cannot effectively evaluate any ergonomic device for your computer without considering the conditions in which you'll use it — your entire system so to speak. So says technology consultant B. Jefferson Le Blanc. In this article, Jefferson lays down the law for ergonomic lighting, chairs, equipment positioning, and especially input devices. If you're still using the keyboard and mouse that shipped with your PC (and which cost the company a few cents to manufacture), you owe it to your wrists, arms, neck, and back to read this TechnoFeature article and take Jefferson's advice.

How to Receive TechnoFeature
Our flagship newsletter never disappoints thanks to its in-depth reporting by leading legal technology and practice management experts, many of whom have become "household names" in the legal profession. It's in TechnoFeature that you'll find our oft-quoted formal product reviews and accompanying TechnoScore ratings. The TechnoFeature newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Coming Attractions | Computer Accessories | Furniture/Office Supplies | TechnoFeature

The Ultimate Phone System; Tablet PC; Omnifind Review; Are Safes Safe?; What Ails You?

By Sara Skiff | Friday, May 29, 2009

Coming today to Fat Friday: Douglas Simpson offers advice on phone systems for law firms, Lincoln Miller takes Ross Kodner to task again for his SmallLaw column promoting netbooks, Robert Rice reviews IBM's Omnifind Yahoo! Edition, Tom Trottier discusses fire resistant safes and CDs/DVDs, and Carolyn Elefant responds to Ross' SmallLaw article on BigSolos. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Backup/Media/Storage | Business Productivity/Word Processing | Coming Attractions | Document Management | Email/Messaging/Telephony | Fat Friday | Furniture/Office Supplies | Laptops/Smartphones/Tablets | Law Office Management | Technology Industry/Legal Profession

BigSolo Now a Big Story; Hiring Tips; Law Prof on Macs; Hot Dragon Tips; BelnSync Review; Office Chair Reviews

By Sara Skiff | Friday, April 10, 2009

Coming today to Fat Friday: We review the ruckus over BigSolo, the word recently coined by Ross Kodner, Merwyn J. Miller discusses the keys to successfully hiring staff for a law practice, law professor and solo Edward Kionka explains why a Mac makes sense for his work, Stan Winikoff reviews the macro feature of Dragon NaturallySpeaking plus the add-on KnowBrainer, Steven Hardy discloses his laptop backup solution and reviews BeInSync, and Ashe Lockhart reviews the Balans and Herman Miller Aeron desk chairs. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Backup/Media/Storage | Coming Attractions | Dictation/OCR/Speech Recognition | Fat Friday | Furniture/Office Supplies | Laptops/Smartphones/Tablets | Law Office Management | Networking/Operating Systems | Technology Industry/Legal Profession

Basecamp Review; PracticeMaster Review; Onebox Review; WordPerfect Conversion Tip; Desk Chairs

By Sara Skiff | Thursday, March 19, 2009

Coming today to Answers to Questions: Mark Kleiman reviews Basecamp for collaboration, Bryan Morin reviews PracticeMaster and addresses whether it requires a consultant's expertise, Andrea Cannavina compares Onebox to RingCentral to GrandCentral (now Google Voice), Cynthia Zook shares three tips for saving a WordPerfect document as a Word 2003 file, and Stan Winikoff reviews the Herman Miller Aeron chair (and we suggest an even better chair). Don't miss this issue.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Consultants/Services/Training | Email/Messaging/Telephony | Furniture/Office Supplies | Online/Cloud | Practice Management/Calendars | TL Answers

Can't Go Back; PDF Transformer Pro Review; RTG Bills Review; Best Desk; Credit Cards; Much More

By Sara Skiff | Thursday, March 5, 2009

Coming today to Answers to Questions: Steve Quinn explains why he'll never go back to analog dictation, Jon Manchester reviews ABBYY PDF Transformer Pro, Dennis Loy reviews RTG Bills, Gerard Stubbert shares his solution for the perfect office desk, and Harold Burstyn discusses WiFi options in Israel. Don't miss this issue.

How to Receive this Newsletter
Published on Thursdays, Answers to Questions is a weekly newsletter in which TechnoLawyer members answer legal technology and practice management questions submitted by their peers (including you if you join TechnoLawyer). Like all of our newsletters, it's free. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Business Productivity/Word Processing | Coming Attractions | Dictation/OCR/Speech Recognition | Furniture/Office Supplies | Networking/Operating Systems | TL Answers

Risk-Free Paperless Law Office; RTG Bills Review; Workrite Review; ToA Tip; Digital Dictation

By Sara Skiff | Thursday, January 22, 2009

Coming today to Answers to Questions: Bob Walsh shares the details of his firm's paperless workflow and backup strategy, Ivan Frockt reviews RTG Bills, Eric Harris reviews the Workrite Sierra adjustable desk, Brooks Miller explains how to create table of authorities in WordPerfect, and Michael O'Byrne shares his top four reasons to upgrade to digital dictation. Don't miss this issue.

How to Receive this Newsletter
Published on Thursdays, Answers to Questions is a weekly newsletter in which TechnoLawyer members answer legal technology and practice management questions submitted by their peers (including you if you join TechnoLawyer). Like all of our newsletters, it's free. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | Business Productivity/Word Processing | Coming Attractions | Dictation/OCR/Speech Recognition | Document Management | Furniture/Office Supplies | TL Answers

BlackBerry Professional Review; HP Pavilion Tx2513cl Review; Custom PCs; Don't Be a Jerk; Swopper Review

By Sara Skiff | Friday, December 12, 2008

Coming today to Fat Friday: Chris Gibson reviews BlackBerry Professional (and we discuss mobile practice management applications), Paul Mansfield reviews the HP Pavilion tx2513cl tablet PC, Paul Nosek explains how to buy a custom PC without knowing how to build one, Gary Preble shares some important rules of thumb for written communication, and Kevin Grierson reviews the Swopper office chair. Don't miss this issue.

How to Receive this Newsletter
Published on Fridays, Fat Friday is a weekly newsletter that features a grab bag full of genuinely useful product reviews and tips on a wide variety of topics. Like all of our newsletters, it's free. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Desktop PCs/Servers | Email/Messaging/Telephony | Fat Friday | Furniture/Office Supplies | Laptops/Smartphones/Tablets | Online/Cloud | Practice Management/Calendars

Switching to PCLaw; Herman Miller Review; HON Review; Timeslips Review; Dell Warranty; iTunes

By Sara Skiff | Thursday, December 4, 2008

Coming today to Answers to Questions: David Hudgens discusses his firm's switch from Time Matters to PCLaw, Andrea Phelps reviews the Herman Miller Aeron chair and her HON modular desk system, Carol Bratt reviews Timeslips tech support and the program's learning curve (and Timeslips responds), Brian Cluxton reviews Dell's on-site warranty and service, and Susan Billeaud explains how to tame iTunes on a PC. Don't miss this issue.

How to Receive this Newsletter
Published on Thursdays, Answers to Questions is a weekly newsletter in which TechnoLawyer members answer legal technology and practice management questions submitted by their peers (including you if you join TechnoLawyer). Like all of our newsletters, it's free. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Entertainment/Hobbies/Recreation | Furniture/Office Supplies | Practice Management/Calendars | Technology Industry/Legal Profession | TL Answers
 
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