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Character Formatting in Word and WordPerfect Plus Impactful Changes for Your Website

By Kathryn Hughes | Friday, April 24, 2015

Coming today to SmallLaw: Formatting characters makes headings and key phrases stand out. You should know how to insert true section symbols, change the case of selected text, change the typeface, and more. In this issue of SmallLaw word processing guru Deborah Savadra continues her Best of Both Words series by explaining the ins and outs of character formatting in both Word and WordPerfect. Also, don't miss the SmallLaw Pick of the Week for the most impactful changes you can make to your website.

How to Receive SmallLaw
Small firm, big dreams. Written by practicing lawyers who manage successful small firms and legal technology and practice management experts who have achieved rock star status, SmallLaw provides practical advice on management, marketing, and technology issues in small law firms, as well as comprehensive legal product reviews with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles (and podcasts and videos) about solo practices and small law firms. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Business Productivity/Word Processing | Coming Attractions | SmallLaw

How to Check Email the Right Way Plus 37 More Must-Reads

By Kathryn Hughes | Tuesday, April 21, 2015

Coming today to SmallLaw: Our editorial team has selected and linked to 38 articles from the past week worthy of your attention. Below you'll find a sample article from each section of today's issue, including our SmallLaw Pick of the Week.

How to Make Your Resume Relevant in 2015

Five Steps to Launch Your Firm

Are Online Reviews Killing Your Ad Spend?

Google Mobilegeddon FAQ

Congratulations to Anthony C. Johnson of Law Practice Today on winning our SmallLaw Pick of the Week award: How to Check Email the Right Way

How to Receive SmallLaw
Small law firm, big dreams. Written by successful small-firm founders, managing partners, administrators, and legal technology and practice management experts, SmallLaw provides practical advice on management, marketing, and technology issues in solo practices and small law firms. Additionally, SmallLaw features comprehensive reviews of legal products with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles, podcasts, and videos about solo practices and small law firms. Please subscribe now.

Topics: Coming Attractions | Email/Messaging/Telephony | Law Firm Marketing/Publications/Web Sites | Law Office Management | SmallLaw

Review of Rocket Matter iPad Edition Plus Legendary Customer Service

By Kathryn Hughes | Friday, April 17, 2015

Coming today to SmallLaw: Rocket Matter iPad Edition seeks to offer the best of both worlds — a practice management app for your iPad with your data hosted in the cloud. Law Practice Advisor Heidi Alexander assesses whether this app lives up to its billing in this issue of SmallLaw. From matters to calendars to contacts to tasks to notes and much more, Heidi covers all the key features with comparisons to their web counterparts. Also, don't miss the SmallLaw Pick of the Week to learn how to provide legendary customer service.

How to Receive SmallLaw
Small firm, big dreams. Written by practicing lawyers who manage successful small firms and legal technology and practice management experts who have achieved rock star status, SmallLaw provides practical advice on management, marketing, and technology issues in small law firms, as well as comprehensive legal product reviews with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles (and podcasts and videos) about solo practices and small law firms. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Laptops/Smartphones/Tablets | Practice Management/Calendars | SmallLaw

iOS Notifications User Guide and Strategies

By Neil J. Squillante | Thursday, April 16, 2015

Originally published on December 12, 2014 in our free SmallLaw newsletter. Instead of reading SmallLaw here after the fact, sign up now to receive future issues in realtime.

iOS notifications on your iPhone and iPad (and soon Apple Watch) offer you unprecedented awareness of your world. However, great power requires some responsibility. In this issue of SmallLaw, TechnoLawyer publisher and iOS expert Neil Squillante explains the various types of notifications, and provides strategies on how best to use each of them. Neil also explores the intricacies of Notification Center, which he describes as a "parallel universe" within iOS.

I recently discovered that with the exception of ringtones no one in my family tweaks the notifications on their iPhone and iPad. It occurred to me that many of you probably don't use iOS notifications to their full potential. You may even find them annoying because you receive too many.

iOS notifications represent the most significant alert system since email. Apple pioneered notifications in 2009 with iOS 3. Google copied and one-upped Apple in Android by grouping notifications together on their own screen. Apple then copied Google in iOS 5, which gave birth to Notification Center. Notifications received another significant upgrade in iOS 8. The forthcoming Apple Watch will make notifications even more useful.

It's worth spending a few minutes in Notifications within the Settings app. Consider this issue of SmallLaw your user guide. Android users should find these strategies just as applicable though the settings have different names.

Types of Notifications

Generally, two types of notifications exist — aural and visual.

Some of Apple's marquee apps such as Phone, Mail, and Messages enable you to choose a sound. The Phone app and the iPad's FaceTime app also support ringtones purchased from iTunes and even your own imported ringtones. With the exception of the Phone and FaceTime apps, you can set apps to not make any noise.

Some apps capable of sending notifications don't support sounds, but they all support visual notifications. You can choose from four types — Notification Center, app badge, banner or alert when unlocked, and lock screen when locked.

A parallel universe of sorts, Notification Center appears when you swipe down from the top of the screen. You can summon it from any screen, including the lock screen if you choose. You cannot otherwise use your device with Notification Center engaged, but you can tap a notification to open the corresponding app and go directly to that item (email message, shared photo, text message, etc.).

App badges typically display a number on the corresponding app icon. Banners display a notification at the top of your screen and then disappear. You can tap a banner to go to that item or swipe up to dismiss it faster. Alerts are an alternative to banners for more important notifications. They prevent you from using your device until you choose from several options (open item, snooze, close, etc.). Everyone is familiar with lock screen notifications thanks to missed calls and voicemail messages.

A Sound Strategy

If you're a typical iPad user, you also have an iPhone. And you always have your iPhone with you. So right off the bat don't use any sound notifications on your iPad. Delegate these to your iPhone exclusively.

Aside from eliminating notifications in stereo, this strategy means your iPad will never make a peep when you're on the phone, in court, etc. And if you get into the habit of watching movies and listening to music on your iPad, you'll never hear any unexpected sound through your headphones. Incidentally, Bluetooth headphones have come of age.

Even if you decide to not use sound notifications at all, you cannot turn off sounds for the Phone app or FaceTime app as noted above. You can silence these notifications only by muting all sound or by using Do Not Disturb. Introduced in iOS 6, Do Not Disturb in the Settings app silences sound alerts during the times you specify. You can also manually engage it. Unlike mute, Do Not Disturb doesn't affect other sound so you can still play videos, listen to podcasts, etc.

Notification Center a Hidden Killer App

If you primarily work in your office, Notification Center can become a productivity game changer. You may find it just as useful at home.

As its name implies, Notification Center lists all your notifications by app in one scrollable screen. In addition to the Notifications screen, Notification Center also contains the Today screen. You toggle between them. Today lists the weather, calendar events, and reminders (reminders can appear on both screens).

In iOS 8, you can also add Widgets to the Today screen. Just scroll to the bottom and click Edit to review the available widgets, which are determined by your installed apps. For example, I added the widget for 1Writer, a text editor I'm evaluating. It lists recent documents (such as this article) that I can open with a tap.

To get the most out of Notification Center, keep it on whenever you're not using your device. This means you should turn off Auto-Lock in Settings/General. I also recommend buying a stand to keep your device at a comfortable viewing angle (I use the iSlider). You can keep your device plugged if you're concerned about battery drain.

If you have struggled to find a use for your iPad when working on your PC, Notification Center is the killer app you've sought.

Notifications While Using Your Device

While you could periodically invoke Notification Center, you're better off with the other visual alerts when actively using your device. How you use them depends on your preferences, but I'll make some suggestions to get you started.

If you have multiple devices, use app badges with care because they require opening the app on every device to get rid of them. On the other hand, they definitely get your attention. This explains why Apple uses badges that you cannot turn off for its iOS updates. As a happy medium, use them only on your iPhone and of course only for important apps.

Use alerts only for critical notifications. I don't like modals so I use alerts only for calendar events and reminders. Alerts require action only once; they will disappear on your other devices unlike app badges.

Use banners instead of alerts for less important notifications. If you're concerned about missing or forgetting about a banner, consider Notification Center your backup.

Privacy and Lock Screen Notifications

Use lock screen notifications with great care. Anyone with physical access to your device can see these notifications — all of them because they scroll.

Because Notification Center contains your entire life at a glance, I encourage you to not allow access from the lock screen. The on/off switch for lock screen access is in Touch ID & Passcode in Settings.

The Handoff Conundrum

In iOS 8, you can answer and make telephone calls with your iPad via your iPhone when they're on the same WiFi network. You need to activate this on both your iPhone and iPad. Go to Handoff & Suggested Apps in Settings/General on your iPhone, and FaceTime in Settings on your iPad (turn on iPhone Cellular Calls).

Handoff seems like magic. But a problem exists for those of us who don't want to hear notifications in stereo. As noted above, you cannot turn off sound alerts for the FaceTime app. This means that both your iPad and iPhone will ring. Let's hope Apple reconsiders this in a future update. A banner on my iPad with the Caller ID would suffice for me since I can hear my iPhone ringing in the distance.

Get Notified but Not Overnotified

Not surprisingly, most apps these days offer notifications. If you don't periodically tweak them, you'll find them overwhelming and tune out all of them. However, if you limit your notifications to truly meaningful work-related and personal alerts you will attain peace of mind from knowing that nothing can slip through the cracks.

Neil J. Squillante is the publisher of TechnoLawyer.

How to Receive SmallLaw
Small firm, big dreams. Written by practicing lawyers who manage successful small firms and legal technology and practice management experts who have achieved rock star status, SmallLaw provides practical advice on management, marketing, and technology issues in small law firms, as well as comprehensive legal product reviews with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles (and podcasts and videos) about solo practices and small law firms. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Laptops/Smartphones/Tablets | SmallLaw

Writing Case Studies That Attract Prospects Plus 38 More Must-Reads

By Kathryn Hughes | Tuesday, April 14, 2015

Coming today to SmallLaw: Our editorial team has selected and linked to 39 articles from the past week worthy of your attention. Below you'll find a sample article from each section of today's issue, including our SmallLaw Pick of the Week.

What to Cover (and Not Cover) in a Consult

What if Something Happens to You? (Podcast)

Analysis of Successful PI Law Firm Websites

"Best Lawyers" v. "Who's Who"

Congratulations to Margaret McCaffery of Slaw on winning our SmallLaw Pick of the Week award: Writing Case Studies That Attract Prospects

How to Receive SmallLaw
Small law firm, big dreams. Written by successful small-firm founders, managing partners, administrators, and legal technology and practice management experts, SmallLaw provides practical advice on management, marketing, and technology issues in solo practices and small law firms. Additionally, SmallLaw features comprehensive reviews of legal products with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles, podcasts, and videos about solo practices and small law firms. Please subscribe now.

Topics: Coming Attractions | Law Firm Marketing/Publications/Web Sites | Law Office Management | SmallLaw

SmallLaw: Do Your Intake Phone Calls Sound Like This? Plus 54 More Must-Reads

By Kathryn Hughes | Wednesday, April 8, 2015

Coming today to SmallLaw: Our editorial team has selected and linked to 55 articles from the past week worthy of your attention. Below you'll find a sample article from each section of today's issue, including our SmallLaw Pick of the Week.

Flat Broke on a $550,000 Salary

A Travel Guide to Tomorrow's Legal Careers

30-Second Website Critique

The Worst LinkedIn Mistakes You're Making

Congratulations to Harlan Schillinger of LawPracticeAdvisor.com on winning our SmallLaw Pick of the Week award: Do Your Intake Phone Calls Sound Like This?

How to Receive SmallLaw
Small law firm, big dreams. Written by successful small-firm founders, managing partners, administrators, and legal technology and practice management experts, SmallLaw provides practical advice on management, marketing, and technology issues in solo practices and small law firms. Additionally, SmallLaw features comprehensive reviews of legal products with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles, podcasts, and videos about solo practices and small law firms. Please subscribe now.

Topics: Coming Attractions | Law Firm Marketing/Publications/Web Sites | Law Office Management | SmallLaw

Review of CosmoLex Plus Google's April Update

By Kathryn Hughes | Friday, April 3, 2015

Coming today to SmallLaw: CosmoLex has a bold mission — a single login for law firms that covers their accounting, billing, and practice management needs. New Jersey lawyer Ed Zohn spent six months evaluating CosmoLex, including some undercover work. The result is this comprehensive review that covers installation, user experience, bang for the buck, and of course major features such as the Dashboard, Calendar and Event Tracking, Billing and Collection, and Trust Management. Also, don't miss the SmallLaw Pick of the Week to learn how to prepare for Google's "Mobilegeddon."

How to Receive SmallLaw
Small firm, big dreams. Written by practicing lawyers who manage successful small firms and legal technology and practice management experts who have achieved rock star status, SmallLaw provides practical advice on management, marketing, and technology issues in small law firms, as well as comprehensive legal product reviews with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles (and podcasts and videos) about solo practices and small law firms. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Online/Cloud | Practice Management/Calendars | SmallLaw

11 Things Not to Write on Your Site Plus 39 More Must-Reads

By Kathryn Hughes | Tuesday, March 31, 2015

Coming today to SmallLaw: Our editorial team has selected and linked to 40 articles from the past week worthy of your attention. Below you'll find a sample article from each section of today's issue, including our SmallLaw Pick of the Week.

What Can Law Firms Learn From Radio Shack?

Which of These Types of Lawyer Are You?

Five Ways to Create Law Firm Link Bait

Get Ready for Google Mobilegeddon

Congratulations to Lee Rosen of Divorce Discourse on winning our SmallLaw Pick of the Week award: 11 Things Not to Write on Your Law Firm Website

How to Receive SmallLaw
Small law firm, big dreams. Written by successful small-firm founders, managing partners, administrators, and legal technology and practice management experts, SmallLaw provides practical advice on management, marketing, and technology issues in solo practices and small law firms. Additionally, SmallLaw features comprehensive reviews of legal products with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles, podcasts, and videos about solo practices and small law firms. Please subscribe now.

Topics: Law Firm Marketing/Publications/Web Sites | Law Office Management | SmallLaw | Technology Industry/Legal Profession

Five Deadliest SEO Mistakes Law Firms Make and How to Avoid Them Plus the Five Best Printers

By Kathryn Hughes | Friday, March 27, 2015

Coming today to SmallLaw: It's a sin to spend money on a website for your law firm only to have it languish in Google and other search engines. In this issue of SmallLaw, online legal marketing expert Gyi Tsakalakis discusses the five deadliest search engine optimization mistakes he encounters in his work with law firms. He also explains important concepts such as converted organic search traffic and return on SEO investment. Also, don't miss the SmallLaw Pick of the Week for the five best printers currently available.

How to Receive SmallLaw
Small firm, big dreams. Written by practicing lawyers who manage successful small firms and legal technology and practice management experts who have achieved rock star status, SmallLaw provides practical advice on management, marketing, and technology issues in small law firms, as well as comprehensive legal product reviews with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles (and podcasts and videos) about solo practices and small law firms. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Coming Attractions | Law Firm Marketing/Publications/Web Sites | SmallLaw

How to Email Your Clients Plus 37 More Must-Reads

By Kathryn Hughes | Tuesday, March 24, 2015

Coming today to SmallLaw: Our editorial team has selected and linked to 38 articles from the past week worthy of your attention. Below you'll find a sample article from each section of today's issue, including our SmallLaw Pick of the Week.

Amy Everhart's Successful Nashville Practice

How to Overcome Barriers Using Checklists

Strategies Can Help Lawyers Boost Business

Networking Is Pointless Without This

Congratulations to Patrick Lamb of In Search of Perfect Client Service on winning our SmallLaw Pick of the Week award: How to Email Your Clients

How to Receive SmallLaw
Small law firm, big dreams. Written by successful small-firm founders, managing partners, administrators, and legal technology and practice management experts, SmallLaw provides practical advice on management, marketing, and technology issues in solo practices and small law firms. Additionally, SmallLaw features comprehensive reviews of legal products with accompanying TechnoScore ratings. SmallLaw also ensures that you won't miss anything published elsewhere by linking to helpful articles, podcasts, and videos about solo practices and small law firms. Please subscribe now.

Topics: Coming Attractions | Email/Messaging/Telephony | Law Firm Marketing/Publications/Web Sites | Law Office Management | SmallLaw
 
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